This Privacy Policy governs the manner in which Crossbows Optical Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.crossbowsoptical.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Crossbows Optical Limited.

 

Crossbows Optical Limited comply with General Data Protection Regulation (EU) 2016/679 (“GDPR”).

 

Please take the time to read this Privacy Policy carefully, it is very important that you understand how we are processing your personal data and how we are protecting your privacy.

 

PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

 

NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, operating system, technical information about Users means of connection to our Site, the Internet service provider utilized and other similar information.

 

WEB BROWSER COOKIES
Our Site may use “cookies” to enhance User experience. A User’s web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

HOW WE USE COLLECTED INFORMATION
Crossbows Optical Limited may collect and use Users personal information for the following purposes:

To personalize User experience.

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site.

We may use feedback you provide to improve our products and services.

To process orders and payments.

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.  It is important that this information is complete and accurate and updated where necessary to allow us to provide our high level of service and complete your order successfully.

To send periodic emails.

We may use the email address provided to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, provide product information and/or other requests.

 

HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

All personal identification information is stored with appropriate restrictions on access and employees have signed a non-disclosure agreement to comply with this privacy policy.

 

SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

Crossbows Optical Limited store and remove your personal identification information in accordance with GDPR guidelines.

 

CHANGES TO THIS PRIVACY POLICY
Crossbows Optical Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

YOUR ACCEPTANCE OF THESE TERMS
By using this Site and our products you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or products. Your continued use of our Site and products following the posting of changes to this policy will be deemed your acceptance of those changes.

 

CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, your dealings with this site or our products and services, please contact us at:

Crossbows Optical Limited
Unit 1
Halfpenny Valley Industrial Estate
Lurgan
Craigavon
Co Armagh
BT66 8TP
United Kingdom
+44(0)28 3832 2301

http://www.crossbowsoptical.com
general@crossbowsoptical.com

 

This document was last updated on September 20th, 2018